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User Roles and Permissions

The Visit.org platform is designed for a variety of users, each with specific permissions and responsibilities. This structure ensures effective management and operation of company events and experiences. Below, we outline the different user roles available and their respective capabilities.

Administrator
Administrators hold the highest level of access on the platform and are essential for managing the overall company account. This role is restricted to users who have been invited specifically for this purpose.

Key Responsibilities:
  • Overseeing all aspects of the company account.
  • Access to the Admin Settings menu, allowing them to manage and invite other users.
  • Booking experiences at all levels, to ensure that all event needs are met.
  • Authority to manage users and assign roles.
  • Managing and overseeing all events, ensuring they align with company objectives.
  • Access to reports to monitor performance and engagement.
  • Management and creation of surveys, to gather valuable feedback.
Manager 
Managers also have significant management capabilities, but with certain limitations compared to Administrators. This role is restricted to users who have been invited specifically for this purpose.

Key Responsibilities:
  • Booking experiences at all levels, similar to Administrators.
  • Access to the Event Dashboard, where they can manage registrants and use all Event Dashboard features, like messaging participants and downloading lists.
  • Survey creation to collect feedback from colleagues on future experiences they'd like to participate in.

Employee
Employees participating in events and experiences. This user role is automatically assigned to any company employee who registers for an event.

Key Responsibilities:
  • Registering and attending company events.
  • Management of their owb user profiles, ensuring that their information is up to date.

Additional Note:
If you wish to allow Employee users to browse our experience library without the ability to book events, please contact your Customer Success Manager or reach out to our support team at support@visit.org.

By understanding the different user roles—Administrators, Managers, and Employees—your organization can effectively navigate our platform to maximize its benefits. If you have any questions about user roles or need assistance, don’t hesitate to contact our support team.