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Navigating the Visit.org platform as a nonprofit

As a nonprofit of Visit.org, you have exclusive access to visitapp.org, the platform our corporate partners use to browse, book, and plan experiences with your organization. This access gives you the tools to manage and optimize your experiences with ease, ensuring a smooth and successful partnership.

Key benefits of using the Visit.org platform as a Nonprofit Partner:

  1. See your experiences through the corporate partner's eyes: Understand exactly how companies view your experiences on the platform, and easily request changes to improve your listings..
  2. Keep your experiences up to date: Whether you need to update availability or make changes to an event, you can easily manage your experiences and request to deactivate or reactivate them as needed.
  3. Manage donation rates: Stay in control of your donation rates for each experience and request updates when necessary to reflect your nonprofit’s goals
  4. Track upcoming and past events: Keep track of all your Visit.org events—pending, upcoming, or past —so you never miss a beat.
  5. Monitor employee registrations: Stay informed about the number of employees who’ve signed up for your events, helping you prepare and plan accordingly.

In this article, we’ll walk you through how to sign in to visitapp.org, view your experiences on the platform, and keep track of all the exciting events your organization has planned. Let’s get started!.


Signing In

To access your nonprofit’s account, simply sign in to o the Visit.org platform at visitapp.org/signin, using the email address associated with your organization

Sign In Options:

  1. Google or Microsoft Account: If your organization uses Google or Microsoft for email, you can sign in quickly with either of these accounts.
  2. One-Time sign-in Link: If you prefer, you can sign in without a password! Simply click “Sign in without a password”, enter your email address, and we’ll send you a one-time link to log in.
 

If you'd prefer to use a password to sign in, you can create one by clicking Forgot Password. Enter your email address to receive a link that will allow you to set a password for your account.

Once your password is set, you can use your email and password the next time you sign in.

If you're having trouble signing in, please reach out to support@visit.org and we'll assist you as soon as possible.

Adding or Updating Users

If you would like to add others to your Organization account so they can sign in as well, or if you need to update the account that you sign in with, please contact your Relationship Manager or send a note to support@visit.org.

While we currently do not support self-serve user management for organizations, we're happy to help you make any changes you need.


Experiences

As a nonprofit partner with Visit.org, the experiences you create with us are featured on our platform, where corporate partners can browse and book them.

To view all your active experiences, simply click on the “Experiences” menu item. This will show you all the experiences currently available for our corporate partners to explore and book.

Note: Inactive experiences will not be visible. If you have questions about an experience that is currently inactive on the Visit.org platform, please reach out to our team.

 

Viewing an Experience Page

To view the details of any of your experiences, click on the experience card. This will take you to the experience’s page, where corporate partners can review and decide whether to book it. Because this page plays such an important role in their decision-making process, it’s crucial that the information is up-to-date and accurate.

On the right-hand side of the page, you'll find the donation amount displayed in the widget. This is the amount (or amounts, if you have a tiered donation structure) that corporate partners will see when they’re reviewing your experience. Make sure it's correct to reflect your nonprofit’s goals.

 

Requesting a change

If you need to update an experience or would like to remove it from the platform, simply click the "Contact Us" button. This will take you to a form where you can select the type of change request you’d like to submit and provide additional details to help us understand your needs.

Once your request is submitted, our team will review it and get in touch with you as soon as possible.

 

 

Managing Events

When a corporate partner books your experience, an event is created on the Visit.org platform. To keep track of all your events, simply click the “Events” menu item. Here, you’ll find:

  • Pending Events - Displayed in the Pending tab have been requested by a corporate partner, but have not yet been confirmed.

  • Upcoming Events - In the Upcoming list have been confirmed with our corporate partner. The number of employees registered so far, and the number of seats available, are displayed on the top of each event card.

  • Past Events - View a list of past events your organization has completed with Visit.org.

  • Canceled Events - A list of previously confirmed or requested events that were canceled or unable to be confirmed.

 

Viewing an Event Page

Click any event card to view the event page. Here, corporate partner employees can learn more about the event and register. You’ll see the same view as they do, so it’s a great way to ensure everything looks good on their end.

 

Please note: You will not be able to register for the event from the event page - and you don't need to! Our team will assign you to the event as an Organization Facilitator, at which point you will receive a personal email and calendar invitation.

 

If you have community members joining the event virtually, our team will share the direct meeting link with you to share with your community members.


We hope this guide helps you get the most out of your Visit.org experience. If you have any questions or need assistance, don't hesitate to reach out to our team. We're here to support you every step of the way!